Contact Us – Annle89

Primary Contact Method

Email is the fastest way to reach us.

For product access, downloads, licensing questions, refund requests, or affiliate inquiries — send an email and we'll get back to you within two business days on weekdays.

support@annle89.com →

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What we can help with

Most questions fall into one of these categories. Picking the right one in your subject line helps us reply faster.

→ 01 / SUPPORT

Product Access & Downloads

Trouble accessing your purchase, missing download link, or files not opening correctly.

→ 02 / LICENSING

PLR License Questions

Clarification on what you can edit, sell, bundle, or pass to your end buyers.

→ 03 / REFUND

Refund Requests

Within 7 days of purchase. Please contact us before filing a dispute on WarriorPlus.

→ 04 / AFFILIATE

Affiliate Inquiries

Questions about promoting Annle89 products on WarriorPlus, JV partnerships, or launch collaborations.

→ 05 / BUSINESS

Business & Press

Bulk licensing, custom PLR work, podcast invites, or other business inquiries.

→ 06 / OTHER

Everything Else

Product feedback, suggestions, bug reports, or anything else you'd like to share.

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What to include in your message

Including these details up front helps us resolve your issue in one reply instead of going back and forth:

Your order number or WarriorPlus purchase receipt
The exact product name you purchased
A clear description of the issue or question
Which file or prompt is involved (if applicable)
What you have already tried
Your device and operating system (for technical issues)

      💡 Pro tip: Attach screenshots when reporting technical issues. A clear screenshot saves us both 24 hours of back-and-forth.
    

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Response time & expectations

Annle89 is an independent studio operated by one person. To keep support quality high, we set realistic expectations:

Standard Reply 24–48 business hours

Business Days Monday – Friday

Timezone UTC+7 (Vietnam)

Languages English & Vietnamese

Weekend & Holidays Replies resume the next business day

Refund Window 7 days from purchase

⚠️ Important: If you file a WarriorPlus dispute before contacting us, refunds may be denied per our Refund Policy. Always email us first — most issues are resolved within one reply.

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Quick answers

I can't find my download link. What do I do?

Check your WarriorPlus account dashboard first — all purchases are stored there. If it's still missing after 30 minutes, email support@annle89.com with your order number and we'll resend the link.

Can I get a refund?

Yes — within 7 days of purchase, for genuine technical issues or significant misrepresentation. Please email us first. See our full Refund Policy for details.

Can my customers resell the products too?

No. Our PLR license allows you to edit and resell, but resell rights do not pass through to your end buyers. To grant resell rights, you must create your own separate license. See our Terms of Use.

Do I need ChatGPT Plus or Claude Pro to use the prompts?

The prompts work on the free tiers of ChatGPT and Claude, though paid plans give better results and faster processing. You're responsible for your own AI tool subscriptions.

I'm an affiliate — how do I get approved to promote?

Email us with your WarriorPlus affiliate ID and a brief note about your audience or promotion method. We typically approve within 48 hours during active launches.

The .docx file won't open. What now?

Try the .txt version included in the same download — it works on any device without special software. If both fail, email us with your device details.

05 ━━

Business identity

For compliance, verification, or anyone wondering who's behind the brand:

Brand Annle89 Digital Studio

Owner Ann Le (Thuy Trang Pham)

Business Type Independent Digital Content Creator

Location Binh Dinh, Vietnam

Website annle89.com

Sales Platform WarriorPlus

Real support from a real person.