Our Commitment
We want you to be satisfied with every product you purchase from annle89.com. Because all our products are digital downloads, we operate a support-first refund policy — meaning we will always try to resolve your issue before processing a refund.
If something is genuinely wrong, we will make it right.
When a Refund May Be Issued
A refund may be approved if all of the following apply:
- You contact us within 7 days of your purchase date
- You experienced a genuine technical issue with file delivery or access
- We were unable to resolve the issue within a reasonable timeframe
- The product was significantly and materially misrepresented compared to its sales page description
When Refunds Are Not Provided
Because our products are instant-access digital downloads, refunds are not available for the following reasons:
- Changing your mind after purchase ("buyer's remorse")
- Not reading the product description before purchasing
- Not reading or using the product after downloading
- Expecting guaranteed income, traffic, or business results
- Personal preference ("I didn't like the style" or "it wasn't what I expected")
- Downloading all files and then requesting a refund
- Filing a payment dispute or chargeback before contacting support
- Requests submitted after the 7-day window
How to Request a Refund
Follow these steps to submit a refund request:
Upsells & Bundle Products
Refund eligibility applies individually to each product purchased. If you purchased an upsell or bundle, each component is evaluated separately based on the criteria above.
Free bonuses, lead magnets, or complementary materials included with a purchase are not independently refundable.
Changes to This Policy
We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. The policy in effect at the time of your purchase applies to that transaction.
Contact
Questions about this Refund Policy or need help with your order?